Shipping policy

Within the UK we send out our products by Royal Mail next day special delivery service. Within the United States of America & Europe, delivery of goods normally ranges from between 3-5 working days.

All items are sent using Royal Mail signed for special delivery and will require a signature from the recipient when delivered. A tracking number will be sent to you so that you can track your package or arrange an alternative delivery day.

We can also ship by FedEx or UPS or any other express delivery service, upon request, at your cost and by special arrangement. All special shipping charges have to be paid in advance before any masks/goods can be dispatched.

However, we do not guarantee delivery dates and are not responsible for any delays for whatever reasons which are outside our control.

Shoppers are reminded that some countries or the states therein may be subject to additional import taxes and customs duties for certain classes of goods.

Back Orders

In the event that an ordered product is not currently held in stock we will back order it for you. Normally, back ordered stock items will become available within 7 days. If an item that you have ordered is not currently in stock we will send you an e-mail to give you an opportunity to cancel. We will only charge your credit/debit-card once the item has been shipped to you.